Managed IT Services
IT support
for law firms
Reactive support, no legal software know-how and no strategic guidance are the usual story with generalist providers. We're the managed IT partner built exclusively for law firms, combining service desk, infrastructure, and security in one accountable relationship.
SLA-backed Service Desk
Azure Virtual Desktop
Field Engineering
Proactive Maintenance & Monitoring
User & Device Management
Cloud Architecture
IT Governance & Strategy
ITIL-aligned Service Management
bridging the gap
The layer that keeps your firm running, and the bridge to everything else
We're the only partner that manages your IT and implements your practice management. If you're on Actionstep or considering it, one partner covers both, so there's never a gap between your software and the infrastructure beneath it.
Professional Support plan for actionstep
What's included
Workflow Development
Our service analysts and consultants provide guidance to your staff on how to use the core functions of the Actionstep system.
Document Coding
Ensuring the workflows that have been developed by Nexian or others operate effectively.
Tech Skills Assessment
Our legal cashier experts can support your team in any tasks undertaken within the Actionstep system.
Legal Process Analysis
Our service analysts help resolve issues with the core functions of your Actionstep system.
Report Development
Our analysts can help you resolve any problems with your suite of Actionstep reports.
Precedent Maintenance
Our analysts and advisors can provide advice on the capabilities of the Actionstep system and the tools that integrate into it.