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Actionstep UNLOCKED
Unlocking the full value ofActionstep
Having taken the step to invest in Actionstep as your long-term practice and case management platform, your firm must see getting the most out of your investment and increasing the efficiency of your firm as an ongoing program of work.
This means ensuring that staff are well supported in using the platform, your departments are supported in creating better workflows, your cashiers have experts on hand to help them, your firm is kept abreast of new capabilities, your other tech tools are well integrated, and your overall tech strategy is joined up and based on clear best practice principles.
Professional Services plan for Actionstep success
Consulting Services to complement your Actionstep Implementation
Enhanced support plans for your Actionstep Investment
Enhanced Actionstep support from as little as £7.50 per user/per month
Actionstep
Enhanced
Support Plan
Our Actionstep Service Desk provides expert support to help your users resolve issues and maximise the system, delivered by analysts who understand your firm, team, and workflows.
What people are saying
“By the same illusion which lifts the horizon of the sea to the level of the spectator on a hillside, the sable cloud beneath was dished out, and the car seemed to float in the middle of an immense dark sphere, whose upper half was strewn with silver.”
Joe Smith
Job Title
“By the same illusion which lifts the horizon of the sea to the level of the spectator on a hillside, the sable cloud beneath was dished out, and the car seemed to float in the middle of an immense dark sphere, whose upper half was strewn with silver.”
Joe Smith
Job Title
“By the same illusion which lifts the horizon of the sea to the level of the spectator on a hillside, the sable cloud beneath was dished out, and the car seemed to float in the middle of an immense dark sphere, whose upper half was strewn with silver.”
Joe Smith
Job Title
“By the same illusion which lifts the horizon of the sea to the level of the spectator on a hillside, the sable cloud beneath was dished out, and the car seemed to float in the middle of an immense dark sphere, whose upper half was strewn with silver.”
Joe Smith
Job Title
Success stories
Case Study
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Case Study
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What's included in the
Enhanced Support Plan
End User Guidance
Our service analysts and consultants provide guidance to your staff on how to use the core functions of the Actionstep system.
Workflow Support
Ensuring the workflows that have been developed by Nexian or others operate effectively.
Cashier Support
Our legal cashier experts can support your team in any tasks undertaken within the Actionstep system.
Application Tech Support
Our service analysts help resolve issues with the core functions of your Actionstep system.
Reporting Support
Our analysts can help you resolve any problems with your suite of Actionstep reports.
Expert Product Advice
Our analysts and advisors can provide advice on the capabilities of the Actionstep system and the tools that integrate into it.
Actionstep
Professional
Services Plan
Our consultants in tech, analysis, development, and training help you maximise Actionstep, support tools, and move your broad Digital Transformation forward.
Professional Support plan for actionstep
What's included
Workflow Development
Our service analysts and consultants provide guidance to your staff on how to use the core functions of the Actionstep system.
Document Coding
Ensuring the workflows that have been developed by Nexian or others operate effectively.
Tech Skills Assessment
Our legal cashier experts can support your team in any tasks undertaken within the Actionstep system.
Legal Process Analysis
Our service analysts help resolve issues with the core functions of your Actionstep system.
Report Development
Our analysts can help you resolve any problems with your suite of Actionstep reports.
Precedent Maintenance
Our analysts and advisors can provide advice on the capabilities of the Actionstep system and the tools that integrate into it.
What's included in the
Professional Services Plan
Workflow Development
Our consultants can help build new workflows and optimising those in place will increase efficiency, profitability and customer satisfaction.
Legal Process Analysis
Our Business Analysts can help you document and improve the core processes in your business. We can create process maps and facilitate workshops.
User Onboarding
Our Trainers can provide structured training for Actionstep, Microsoft and other tools as part of the onboarding of new staff.
App Integrations
Our Consultants and Developers can help you link Actionstep to other existing or new tools.
Tech Skills Assessment
Benchmark your existing team on their ability to use your core tech tools or assess potential recruits.
Report Development
We can help you develop insightful reports via the Action System or the Power BI suite of tools.
Automations & AI Use Cases
We accelerate digital transformation by modernising legacy systems and operations, delivering compliant, secure, and cost-effective digital transformation projects.
Document Coding
Use our consultants to build new standard documents for use within Actionstep and across your firm.
Precedent Maintenance
We can help you maintain, improve and standardise your precedents.
Software Update Management
We can help you manage any updates released by Actionstep or the tools that integrate into your system.
Training
Our training team can provide a wide range of training services for Actionstep and supporting tools. Creating training materials, running classroom or virtual sessions.